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General Product Questions
1. What is StellarSight Pro?
StellarSight Pro is your trusted source for innovative products designed to enhance safety and simplify life. Our key products include StellarSight Pro Dashcams and Chirp Alert Personal Alarms.
2. How long does shipping take?
Standard Shipping: 6–9 business days
Express Shipping: 2–4 business days
Orders are processed within 1 business day. International shipping times may vary depending on the destination.
3. Do you offer international shipping?
Yes, we ship worldwide. Please note that international customers are responsible for customs fees, taxes, or import duties.
4. What is the StellarSight Pro Dash Cam?
The StellarSight Pro is a cutting-edge 3-channel dash cam that simultaneously records the front, rear, and cabin views in stunning clarity, making it ideal for daily commutes, road trips, rideshare drivers, and parking lot security.
5. What sets the StellarSight Pro apart from other dash cams?
It offers 4K front recording, advanced infrared night vision for all three cameras, a wide-angle lens for comprehensive coverage, and includes a 64GB SD card so you can start recording immediately.
6. Who is the StellarSight Pro Dash Cam best suited for?
It’s perfect for rideshare drivers, fleet operators, and anyone seeking peace of mind with full vehicle monitoring and high-quality video evidence.
Technical Specifications
7. What resolution does the dash cam support?
The StellarSight Pro records in 4K resolution on the front camera and 1080p for the cabin and rear cameras.
8. What are the field of view angles for each camera?
o Front Camera: 170°
o Cabin Camera: 150°
o Rear Camera: 155°
9. Does the dash cam work at night?
Yes! Equipped with advanced infrared LEDs and Wide Dynamic Range (WDR) technology, all three cameras provide clear, detailed footage even in low-light conditions.
10. What kind of storage does the dash cam support
The StellarSight Pro includes a 64GB SD card, allowing up to 6 hours of recording. It supports loop recording, automatically overwriting old footage when the card is full.
11. Is the dash cam battery-powered?
The dash cam connects to your vehicle’s power supply through a standard charger. No hardwire kit is required for setup.
Installation and Setup
12. How do I install the StellarSight Pro Dash Cam?
Simply mount the cameras, connect the power cable to your vehicle’s charger, and insert the included SD card. You’re ready to go—no hardwire kit required!
13. Is professional installation required?
No, the StellarSight Pro is designed for simple plug-and-play setup.
14. What comes in the box?
• StellarSight Pro Dash Cam
• 64GB SD Card
• Power Cable
• Mounting Accessories
• User Manual
15. Can I install the dash cam in any type of car?
Yes, the StellarSight Pro is compatible with sedans, SUVs, trucks, and more.
Usage and Features
16. How does parking mode work?
Parking mode activates 24/7 monitoring using impact detection to record sudden collisions and time-lapse mode for continuous surveillance.
17. Can I view recorded footage directly on the dash cam?
Yes, the 3” IPS screen allows you to review footage, adjust settings, and toggle between front, cabin, rear, or all three camera views simultaneously.
18. What happens if the SD card is full?
The dash cam uses loop recording to automatically overwrite old footage, but critical events detected by the G-sensor are locked to prevent deletion.
19. Does the camera record audio?
Yes, the cabin camera records interior audio, which can be turned on or off based on your preferences.
Warranty and Support
20. What is the warranty period?
The StellarSight Pro comes with a 1-year warranty covering manufacturing defects.
21. What is your return policy?
We offer a hassle-free 30-day money-back guarantee. If the product doesn’t meet your expectations, you can return it for a full refund.
22. How can I contact customer support?
Our support team is available via email or phone. Check the user manual or website for contact details.
Miscellaneous
23. How durable is the dash cam?
The StellarSight Pro is built to withstand extreme temperatures, making it reliable in hot summers and freezing winters.
24. Can I use the dash cam in multiple vehicles?
Yes, it’s portable and easy to install, making it perfect for use across different vehicles.
25. Does the dash cam include any accessories or upgrades?
It includes a 64GB SD card. Additional mounts or SD cards can be purchased separately for convenience.