Shipping Policy
Effective Date: December 14, 2024
At StellarSightPro, we are committed to getting your order to you quickly and safely. Here's what you can expect from our shipping process:
1. Shipping Methods and Timeframes
We ship to most locations worldwide from our Los Angeles-based or Shenzhen-based warehouse. Orders are processed within 1 business day. Delivery times are as follows:
- Standard Shipping: 6–9 business days
- Express Shipping: 2–4 business days
2. Shipping Costs
Shipping costs are calculated at checkout based on your location and selected shipping method, ensuring you get the best rate possible.
3. Order Tracking
As soon as your order is shipped, we'll send you an email with a tracking number so you can monitor your delivery every step of the way.
4. Delayed or Lost Packages
We strive for timely deliveries, but if delays occur due to unforeseen circumstances, please contact us at StellarSightPro@gmail.com for assistance. We're here to help resolve any issues.
5. International Shipping
International customers are responsible for customs fees, taxes, or import duties specific to their country. We do our best to make the international shipping process smooth and hassle-free.
6. Contact Us
If you have any shipping-related questions, please email us at StellarSightPro@gmail.com. We're always here to help!
We appreciate your business and look forward to providing you with top-notch service. Happy shopping!